If you choose the standard shipping service, delivery will take place within 7 working days from the order date. If you choose the express service, delivery will take place within 3 working days from the order date. Pompea always makes every effort to ensure compliance with established shipping times, but we inform you that during particular events (Sales, Black Friday, etc.), the preparation of your order may be slightly delayed compared to our standards.

It is not possible to change the shipping address once the order has been confirmed. Please make sure you provide a correct delivery address when ordering.

Pompea plans online promotions. To stay up to date on offers, we recommend subscribing to the newsletter.

Each product page features a size guide with specific information to help you find the size that's best for you. If you have any doubts, do not hesitate to contact us

We guarantee the authenticity of all products purchased on Pompea.com and in official Pompea stores and authorized chains.
Pompea products are created using quality materials and designs.
The transparency of "Made in" is an integral part of corporate communication. Counterfeit Pompea products are replicas or imitations of authentic Pompea products; they are misleading for the consumer, often of poor quality, lacking details and are often sold at prices much lower than the value indicated on the official website Pompea.com

Pompea customer service responds from the head office from Monday to Friday from 08.30 to 18.00. Contact us by filling out the form available at the following link

Customer care will not be operational during the following national holidays and during company holidays in August and December:

January 1st
January 6
Easter
Easter Monday
May 1
June 2nd
August 15th
November 1st
8 December
25th December
December 26th

Contact us by filling out the form available at the following link